Non-profit organizations operate differently than commercial businesses and have very different infrastructure needs. Whereas commercial organizations will reliably follow strategies for increased revenues, non-profits think differently.
Non-profits’ motivations include expanding the services they offer, reducing the cost of delivering those services, and strengthening donor loyalty to ensure services continue. As a result, workflow solutions for non-profit organizations need to take a slightly different form than they would for their usual for-profit user base.
Additionally, non-profit organizations often have greater visibility and accountability needs than small businesses and some enterprises. Non-profits need to implement a robust system that accounts for every dollar spent so they can demonstrate the value of their actions to donors.