Optimizing for Performance.

Automated Workflows Help Healthcare Companies Stay Organized

Posted by Zeno Office Solutions on Jun 15, 2015 12:28:00 PM

The healthcare industry, along with many other industries, is making the transition into a paperless environment. 

The benefits of going paperless are numerous. In healthcare, patient records can be easily accessed, notes may be added or edited directly in a patient’s electronic record and it's easier to keep track of each employee’s digital fingerprint each time they access or modify a record.


As of February 2015, there were 784,626 healthcare providers in United States alone  and Florida held the #4 spot with most healthcare companies per state. Think about all the paperwork associated with just one visit — especially if it's your first time with a new office. There’s a ridiculous amount of data walking through and within the doors of healthcare offices, from pharmaceutical inventory to patient records and vital signs.

Much like other industry operators, healthcare providers struggle to stay organized. Many offices are still transitioning patient records to digital format and everyone has compliance policies to meet. 

Here are just a few ways workflow optimization is helping healthcare offices systemize patient records and medical data.

Organizing records

Patient records are sometimes duplicated when names are misspelled or the original record can’t be located. This can cause unnecessary headaches when it comes time for care.

Dealing with multiple unlinked accounts can be difficult to handle when it comes to adding insurance information or confirming HIPAA disclosure for a family of four. It could even affect the billing process — and no one wants that.

Process improvement solutions — like electronic health records (EHRs) integrate all patient data into a single centralized platform. Unlike stacks of paper records on shelves, patient information can be safeguarded with strict privacy controls.

When global changes need to be made to several different accounts  like adding a new insurance carrier finding the right information is faster and easier than ever with electronic records. Staff can update the records with new addresses or carrier contact number by only making the change to one. This saves time and decreases errors.

Caring for patients

Between doctors, nurses and staff members dealing with your records, it's critical that all patients receive the best care possible. With electronic charting, nurses are able to access crucial information — like what type of medication you were given on your last visit or updates to your personal medical record.

There's nothing worse than dealing with a nurse who can't read a doctors' handwritten notes and has no idea why you're in the office.

With digital records, we can prevent mistakes and close the communication gap from traditionally handwritten orders. The result is faster and more efficient care.

Speaking the same language 

It's extremely important that healthcare workers adhere to the HIPAA guidelines concerning patient privacy. While this is a good thing, it also adds more paperwork to the equation every time someone visits the doctors' office.

Today, some providers are choosing to leverage process management applications that enable patients to handle their HIPAA electronically.

This new software has the ability to trigger automatic acknowledgement renewal notifications per HIPAA guidelines. This ensures that health providers communicate efficiently with insurance policies and limit the risk of default.

Educating health care providers 

Technology can help facilitate education for both patients and providers. This has significantly lowered the costs associated with educational standards — like onsite training for a new medical device or purchasing continuing education materials.

Healthcare Learning Management Systems can automate and streamline continuing medical education by using self-service training models instead of the traditional in-person teaching methods. Again, this reduces costs and compliance risks. Providers who leverage this technology-based, automated education processes are also improving quality of care.

With things like automated alerts, nurses can be reminded when to ...

  • turn patients to prevent bedsores
  • handle pain reassessments
  • provide vaccine reminders to new parents prior to discharge
The possibilities are endless.

Whether healthcare providers are experiencing data overload or a scurrying to meet new compliance measures, our automated workflow solutions for data storage and retrieval is the industry’s best medicine for finding relief.

Want to learn more about automated workflows in the healthcare industry?

Get in touch with our professional services team!



Topics: Workflow Optimization

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